Oxford Medical Instruments: 30 Days Full Satisfaction Guarantee Policy


We offer 30 days full satisfaction, money-back guarantee on our PEMF mats and devices, polarized light therapy lamps and air purification devices. If you are not fully happy with our devices, you may return them back to us for a full refund within 30 days upon the receipt of the products. Shipping expenses are not refundable. You are responsible to send the products back to us to our Carlsbad, CA address. Please be sure to forward us the package tracking number. You are responsible to cover the return shipping costs. We charge 10% handling fee on the returned items. The refund will be issued upon receipt of the returned package.
The 30 days full satisfaction, money-back guarantee doesn't apply to registered resellers and practitioners who purchased the products with reseller/practitioner discounts.