Return Policy


30 Day Money Back Guarantee
for all “OMI PEMF devices” and "Polarized Light Therapy Lamps"


  • Please contact us before sending an item back
  • Returns are accepted within 30 days of delivery date if item[s] are returned in original condition
  • Shipping charges (if any) are non-refundable
  • Damaged items or any issues must be reported and returned within 7 days of delivery.
  • Shipping costs will be reimbursed if an item is damaged or incorrectly shipped.
  • Please contact us for instructions on how to return damaged and incorrectly shipped items.
  • If a product is returned in a damaged state, Oxford Medical Instruments reserves the right to reject the return or deduct the necessary repair fees from the refund.
  • Please ensure that the package is fully sealed before shipping.
  • Oxford Medical Instruments doesn't charge any restocking fees, however you are kindly asked to cover the shipping costs.